About Us

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Company Background

Paula Integrated Care was launched on 22 March 2017 by Pauline Makuwere, a skilled and passionate healthcare professional with over 10 years of experience in the industry.

Based in Salford, Paula Integrated Care has a team of highly trained staff who provide high quality domiciliary care services to elderly people who are looking for support with their day-to-day living activities.

Company Mission

To provide a high quality, comprehensive range of services that enable people to live independently in their own homes. We believe that our staff are key assets in providing this service, therefore we offer an excellent working environment in which they can flourish professionally and personally.

Our aims and objectives

We strive to comply with and exceed all regulatory and statutory requirements and standards through the core objectives identified by the company as follows:

To promote excellence in client care and professional care practice through the encouragement, promotion and support of professional development and engagement

To continue with the practice development, while working with our clients their families, and carers, involving them in the decision making about their care and treatment, geared to individual needs, encouraging them to become involved in decisions relating to care delivery.

Evaluate the performance of our staff and making recommendations for merit awards and personnel classification changes. Counselling and disciplining staff to enable achievement of Paula Integrated Care Limited’s objectives, particularly as related to high-quality client care

To respond positively to feedback from our Clients, their family’s other health and social care professionals and our staff

To always show our clients courtesy and respect irrespective of ethnic origin, religious belief, personal attributes, or the nature of the health problem

To manage the care service efficiently and effectively to make the best use of resources and to maximise value for money for the Client.

Meet the team

The Paula integrated care subscribes to the principle of good governance. It aims to maintain service provision and ensure the safety of clients and staff through three key attributes:

Recognisably high
standards of care

Transparent responsibility and accountability for those standards

An ethos of
continuous improvement